Cleaning and the law

End of tenancy cleaning law in Scotland.

No law says you have to hire a professional cleaner. What Scots law does say is that your landlord cannot make you pay for one, and can still deduct from your deposit if the property comes back dirtier than the inventory says it started. Here is the difference, with the sources.

Checked August 2026.

Fixed prices from £155. 48-hour re-clean guarantee, timestamped photo record, itemised receipt.

The short answer

Is end of tenancy cleaning a legal requirement?

No. There is no law in Scotland that says a tenant must hire a professional cleaner at the end of a tenancy. The legal duty is narrower and more useful than that: return the property in the same state of cleanliness it was in when you moved in, allowing for fair wear and tear. That standard is set by your check-in inventory, not by anyone's opinion.

Two pieces of law do the work in Scotland. The Rent (Scotland) Act 1984, tightened by the Private Rented Housing (Scotland) Act 2011, makes any charge beyond the rent and the deposit an unlawful premium, which is what a compulsory cleaning fee is. The Tenancy Deposit Schemes (Scotland) Regulations 2011 govern what can come out of your deposit at the end and how a disagreement gets settled. Everything below sits inside those two.

  • No law requires you to hire a professional cleaner
  • You do have to return the property to the check-in standard, fair wear and tear aside
  • A cleaning fee charged as a condition of the tenancy is unlawful in Scotland
  • A deposit deduction for genuine dirt is still allowed, with evidence

The cleaning fee ban

Why a landlord cannot charge you a cleaning fee.

Scotland does not work from a list of permitted payments the way England does. The rule runs the other way round and it is older and blunter: anything a landlord or letting agent requires you to pay beyond the rent and the deposit is an illegal premium. So a clause saying the property must be professionally cleaned at your cost at the end of the tenancy is an unlawful charge, and it is unenforceable.

There is no commencement timetable to check here. Tenant charges have been unlawful in Scotland since the Rent (Scotland) Act 1984, and the Private Rented Housing (Scotland) Act 2011 put the point beyond argument. Whatever date your tenancy started, the position is the same.

Charging an unlawful premium is a criminal offence, and money you have already paid is recoverable from the landlord. Enforcement sits with your council, and where a letting agent is involved the First-tier Tribunal for Scotland can act under the statutory Letting Agent Code of Practice. Every letting agent in Scotland has to be registered and is bound by that code.

  • Any charge beyond rent and deposit is an unlawful premium in Scotland
  • A compulsory professional-cleaning clause in a Scottish PRT agreement is unenforceable
  • Unlawful since the Rent (Scotland) Act 1984, confirmed by the 2011 Act, with no start date to check
  • A criminal offence, the money is recoverable, and letting agents answer to the Tribunal under the Letting Agent Code of Practice

What can still be charged

When a landlord can charge you for cleaning.

The ban is on fees, not on deductions. If you hand a property back dirtier than the check-in inventory recorded it, your landlord can propose a deduction from the deposit to put it right. That is a claim against your money rather than a bill, and it has to be reasonable, evidenced and proportionate to the work actually needed.

What they cannot do is charge you to leave the property cleaner than you found it, apply a round-number cleaning fee as a matter of course, or bill you for fair wear and tear. If the check-in report describes a kitchen as clean throughout and you return it that way, there is nothing to deduct, whether you did the work yourself or paid someone else to.

Fair wear and tear is the deterioration you would expect from ordinary use over the length of the tenancy: worn carpet in a hallway after three years, faded paint, small scuffs on a wall. It is not a licence to leave grease on a hob or limescale round a shower screen. Adjudicators draw that line every day, and they draw it against the inventory.

  • A deduction must be reasonable, evidenced and proportionate
  • The standard is the check-in inventory, not a landlord's preference
  • Fair wear and tear cannot be charged for
  • Nobody can require you to hand the property back better than you found it

Deposits

The deposit rules a cleaning charge sits inside.

On a private residential tenancy your deposit must be lodged with one of three approved Scottish schemes within 30 working days of the tenancy starting: SafeDeposits Scotland, Letting Protection Service Scotland or mydeposits Scotland. Thirty working days is about six calendar weeks, and it is not the English 30-day rule wearing a kilt. In the same window you must be given the prescribed information: the scheme name, the amount, the date it was lodged and the tenancy it covers.

The deposit itself is capped at two months rent. At the end of the tenancy the landlord submits a repayment proposal to the scheme, you accept or dispute it inside the scheme's window, and the scheme pays out or adjudicates. There is no Scottish equivalent of the English 10-day return rule, so work to your scheme's own timetable.

If the deposit was never lodged, or the prescribed information never arrived, that is a regulation breach in its own right. The First-tier Tribunal for Scotland (Housing and Property Chamber) can order the landlord to pay you up to three times the deposit. Where you and the landlord simply disagree about a deduction, every Scottish scheme runs a free adjudication that decides the disputed amount on the evidence.

  • Lodged with SafeDeposits Scotland, LPS Scotland or mydeposits Scotland within 30 working days, prescribed information served
  • Capped at two months rent
  • The landlord proposes repayment through the scheme, you accept or dispute inside the scheme's window
  • Free scheme adjudication if you cannot agree, with the First-tier Tribunal as the escalation route

Your tenancy, in Scotland

What a private residential tenancy is, and why it matters here.

Nearly every private let in Scotland started on or after 1 December 2017 is a private residential tenancy under the Private Housing (Tenancies) (Scotland) Act 2016. A PRT is open ended. There is no fixed term and no end date, so nothing expires and nothing rolls over. You end it by giving 28 days notice in writing. A landlord ends it by serving a Notice to Leave citing one of the statutory grounds, and the Tribunal decides. There is no assured shorthold tenancy in Scotland, no Section 21, and no "How to Rent" guide: the Scottish equivalent is the Scottish Government Model Private Residential Tenancy Agreement and its Easy Read Notes, which your landlord has to give you.

Two more Scottish rules are worth knowing at checkout. Every private landlord must be registered with the council, and in Glasgow that is Glasgow City Council; the registration number has to appear in any advert. Every letting agent must be registered too and is bound by the statutory Letting Agent Code of Practice, in force since 31 January 2018 and enforceable at the First-tier Tribunal. The person doing your checkout inspection answers to a statutory code.

This page describes Scotland. We clean across Glasgow, so Scots law is the law our customers are under. England, Wales and Northern Ireland each run different statutes, different deposit caps and different dispute bodies, so do not read across from an English guide. If you are renting elsewhere in the UK, check your own nation's guidance.

On the day

What the law means for your move-out.

Read the check-in inventory before you clean anything, because it is the document you are measured against and the first thing an adjudicator reads. On the day you leave, photograph every room in daylight, match the angles in the check-in photos, and photograph the meters.

If a cleaning deduction is proposed, ask for it itemised with the evidence behind each line before you agree to anything, and say in writing if you disagree. If you still cannot agree, the scheme decides it for free and the disputed money stays with the scheme until it does, so contesting a wrong deduction costs you nothing but time.

Whether you clean it yourself or book someone is your call, and the law is neutral on it. Our printable checklist covers every line an inventory clerk checks, free. If you would rather buy the time and the paperwork, that is what we sell: a fixed price, a timestamped photo record and an itemised receipt.

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FAQ

End of tenancy cleaning law questions

What tenants and landlords ask about cleaning, deposits and the law.

Is end of tenancy cleaning a legal requirement in Scotland?

No. No law requires you to hire a professional cleaner. The legal duty is to return the property in the same state of cleanliness the check-in inventory records, allowing for fair wear and tear. How you reach that standard is up to you.

Can my landlord charge me for cleaning when I move out?

They can propose a deduction from your deposit if the property is not returned to the inventory standard, and it has to be reasonable, evidenced and proportionate. They cannot charge a cleaning fee as a condition of the tenancy: in Scotland that is an unlawful premium under the Rent (Scotland) Act 1984 and the Private Rented Housing (Scotland) Act 2011.

Can a tenancy agreement require a professional clean?

A clause in a Scottish private residential tenancy agreement requiring you to pay for a professional clean is unenforceable. Any charge beyond rent and deposit is an unlawful premium, and that has been the position in Scotland for decades, whatever date your tenancy started.

How clean does a rental have to be when you move out?

As clean as the check-in inventory says it was when you moved in, less fair wear and tear. If the inventory says the oven was clean, the oven needs to be clean. If it recorded marks that were already there, those are not yours to put right.

What counts as fair wear and tear?

The deterioration you would expect from ordinary use over the length of the tenancy: worn hallway carpet, faded paint, small scuffs. It does not cover grease, limescale, mould or general dirt, which are cleaning matters rather than wear.

How much can a tenancy deposit be, and when do I get it back?

In Scotland a deposit is capped at two months rent and must be lodged with an approved Scottish scheme within 30 working days of the tenancy starting. At the end, the landlord submits a repayment proposal to the scheme and you accept or dispute it inside the scheme's window. There is no Scottish 10-day return rule, so check your scheme's timetable.

What if I disagree with a cleaning deduction?

Ask for the deduction itemised with the evidence behind each line, and put your disagreement in writing. If you still cannot agree, your deposit scheme runs a free adjudication that decides it on the evidence, and the disputed amount stays with the scheme until it does.

Do these rules apply in England and Wales?

No. This page is Scots law. England runs assured shorthold tenancies with the Tenant Fees Act 2019 and a five or six week deposit cap, Wales runs occupation contracts under the Renting Homes (Wales) Act 2016, and Northern Ireland has its own rules again. The statutes, the caps, the deadlines and the dispute bodies are all different. Handing the property back as clean as you found it is the one thing common to all four.

Which deposit scheme will my Glasgow deposit be in?

One of the three approved Scottish schemes: SafeDeposits Scotland, Letting Protection Service Scotland or mydeposits Scotland. SafeDeposits Scotland sits within the same TDS Group that runs the Tenancy Deposit Scheme in England and Wales, and Letting Protection Service Scotland is the Scottish arm of the Deposit Protection Service operation, so familiar English names on the paperwork are not a red flag. What matters is that the scheme holding your money is the Scottish approved one.

Does a professional cleaning invoice help in a deposit dispute?

It helps, but it is not what decides it. An adjudicator compares the check-in and checkout condition, so dated photographs carry the most weight. An itemised invoice supports your account of what was done and is worth keeping alongside them.

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